Within the framework of the Personal Data Protection Law, Akyol Mobilya Orman Ürünleri Sanayi Ve Ticaret Ltd. Şti (referred to as "Akyol Life"), we attach great importance to the confidentiality of all personal data shared by our customers and business partners.

 

Akyol Life will record, classify, process, store, update the personal data of our customers and business partners as a data controller within the scope of the Personal Data Protection Law No.6698 ("Law") and will be able to disclose it to third parties where permitted by the legislation.

 

As Akyol Life, you acknowledge and agree that our Company and our brand ("Akyol Life", "we", "our") can collect, use and disclose the data collected during our relationship as specified in our Privacy Rules.

 

We recommend that the Privacy Rules in this Privacy and Cookie Policy may be changed from time to time when deemed necessary by Akyol Life, and we recommend that you frequently check the terms in the Privacy and Cookie Policy for the most applicable applicable conditions.

 

a. Data We Collect

 

The concept of Personal Data allows you to determine your personal information, especially identity information (name, surname, Turkish identity number, etc.), IP, address and telephone information, vehicle and license plate information, bank account information, family status information, voice and image. or refers to any information that will enable you to be identifiable. Special Qualified Personal Data, on the other hand, includes data on race, ethnicity, political opinion, philosophical belief, religion, sect or other beliefs, dress, association, foundation or union membership, health, sexual life, criminal conviction and security measures, and biometric and Refers to sensitive personal data such as genetic data.

 

 

Customer data, including personal data and special quality personal data, is processed by one of the following data collection methods and within the scope of the consent given by the customer. In addition, in cases clearly stipulated in the laws; Provided that it is directly related to the establishment or performance of a contract, if it is necessary to process the personal data of the parties to the contract; In cases where processing is mandatory for Akyol Life to fulfill its legal obligations; In cases where personal data are made public by the person concerned; In cases where data processing is mandatory for the establishment, use or protection of a right, customer data is processed limited to the aforementioned legitimate purposes. The data we collect can be grouped under two categories as we have stated below:

 

Identified Data: This data refers to all identification information about you. In this context, the Identified Data that we collect while using our site may include name - surname, postal address, telephone number, e-mail address, Internet Protocol ("IP") address, employer and occupational data. We request Identified Data at the time of registration to use a system, during an order for a product or service, when certain promotional actions are taken, when a contract is signed, during customer visits, when filling out a questionnaire and when communicating with us. In the meantime, the data you have shared by us are processed by Akyol Life by taking relevant technical and administrative measures within the scope of KVKK and kept for the purpose. Non-Identified Data: These data refer to data that are not sufficient to identify a person on their own. In this context, the non-identifiable data we collect when you visit our site, the Uniform Resource Locator (URL, Uniform Resource Locator) of the website visited before entering this Site, which pages are visited on the site, the URL page visited afterwards, the browser used to enter the site. includes all kinds of search terms used while entering the site. In this Privacy Policy, you can find below detailed information about how cookies are used by us to collect the data we have mentioned above and other technologies used to collect this data.

 

b.Purpose of Data Processing

The purposes of Akyol Life's processing of data obtained from customers and business partners are as follows:

selling goods or services;

to perform delivery and installation services, to collect the necessary payments;

to carry out after-sales maintenance and repair operations;

to fulfill legal obligations arising from various legislations and to answer consumer applications;

informing customers about new products and campaigns by carrying out advertising and marketing activities;

To provide personalized content, campaigns and advertisements to the site users in line with their interests and needs, to group the users for this purpose, to determine whether the advertisements are interested, to provide an outstanding service and a smooth, efficient and personalized experience to our customers and other users while using our Sites;

The number of users visiting the Site, the type of users, the frequency of visits, the user behavior, the site from which the Site is visited and which site is visited after the Site, the geographical location of the users, etc. making statistics,

meeting the need for management reporting;

ensuring the use of Akyol Life's rights, including situations related to legal procedures or obtaining legal advice;

Keeping the database of shopping history after the termination of the customer relationship or using it as evidence in case of a dispute.

We are able to use Non-Identified Data in a collective understanding by analyzing customer behavior in order to analyze how users use the Sites and measure their interest on various pages. These data are collected and processed in order to improve the content of the Site and to facilitate its use.

 

c. Collection Method of Personal Data Your personal data; The information you transmit to us via our call center and our website or by e-mail, SMS or other means, through the cookies we have signed, the agreements we have signed, the Commercial Offers offered, the customer visits we make, through the identification system called "cookies" that allows our computers to automatically recognize you when you visit our website. are collected through various channels, including business cards and other documents provided by you, and sources such as the trade registry, verbally, in writing or electronically, either fully or partially automated or non-automatic as part of any data recording system. These methods are briefly stated below;

 

Browsing and Searching: We collect certain Identified Data when you visit sites or click on various links for products and services. We collect this information in order to run the Sites more efficiently, to collect broad population information, to monitor the activity level on the Sites, and to evaluate the effectiveness of our advertising.

Order: We collect Identified Data when you purchase products and services. We collect this information specifically for the purpose of placing your order, receiving payment and communicating with you about the status of your order.

Technical support: When you request support about Akyol Life products, we can collect certain information. In particular, this information is required to define your systems, understand the configuration of the products, diagnose your questions and provide solutions.

Online surveys and surveys: We collect Identified data from customers who volunteer to fill in surveys and participate in surveys. In particular, we use this information to improve our products and services.

Promotional events: We collect Identified data when you enter a promotional program or event. In particular, we use this information to register for the program and event, to send you promotional emails, to notify the winners, and to make the list of winners public in accordance with regulations and laws. You can find more information on marketing usage below.

Customer Visits: We save and store business cards, contact information and other information that you share during customer visits in our system. We use this information later in our sales, marketing and other activities.

Newsletters and Promotional E-mails: We collect Identified Data whenever you want to receive newsletters, promotional e-mails or other information. We use this information specifically to provide you with the information you request from us. You can find more information on marketing usage below.

Contact information: We keep a record of your correspondence and comments, including Identified Data, in a private file when you contact us. We use this information to provide you with a better service in case you contact us again.

 

We accept and undertake that your Personal Data is stored for a reasonable period of time in line with the special purposes stated above and the general purposes stated in the previous heading. d. Purpose of Using Data We process and store the data we obtain from you to inform you by mail, fax, telephone, text message and e-mail, along with promotions, news and new products that we think may be of interest to you. The data you have shared with us allows you to communicate with you through the methods we have mentioned above for these purposes. If you do not want to receive marketing information from us, please indicate your request in the relevant places in the registration or request form or contact us using the information below.

 

e. Transfer of Data When we assign the Identity-Defined Data you share with Akyol Life to third parties to perform services on our behalf, we stipulate that all technical and administrative measures required to be taken in accordance with the Personal Data Protection Law regarding this data are taken. From time to time we may be asked to provide Identified Data as a result of a court order, subpoena, government investigation, or legal investigation. At the same time, we reserve the right to report actions that we believe in good faith are unlawful to the executive bodies. Akyol Life can be taken over by another legal person or merged with them or Akyol Life's related assets can be taken over. In the event of such an acquisition, you allow Akyol Life to share some or all of your Identified Data so that it can continue to serve you and other users of the Site.

 

f.Personal Data Consent By sharing your personal data with us or by using our site, you give your explicit consent to the processing of your personal data and private personal data for the purposes mentioned above, and to the transfer and storage of your data to third parties with whom we have a business relationship when deemed necessary. Similarly, in addition to the above, Akyol Life can transfer data to the following third parties within the framework of the above-mentioned legitimate purposes and legal limits: (1) institutions specified in laws and regulations; (2) dealers and other representatives and agencies; (3) tax consultants, auditors and other external professional advisors; (4) Third persons who provide products or services to Akyol Life such as IT systems providers, customer satisfaction oriented marketing programs.

 

g.Rights Regarding Personal Data

Regarding your data processed within Akyol Life;

To learn whether your data is processed or not,

If your data is being processed, to obtain information about them,

To learn what the purpose of processing your data and whether your personal data are used in accordance with its purpose,

To learn who are the third parties to whom data is transferred at home or abroad, if any, and which data are transferred,

To request correction of data in case of missing or incorrect data,

In the event that the reasons requiring the processing of your data disappear or the data becomes out of date, you have the right to request the deletion or destruction of your processed data.

You can always send your requests for correction or deletion of your data (if any, requests to be notified to third parties to whom data has been transferred) to Akyol Life via info@akyollife.com.tr.

 

 

h. Cookies (Cookies)

A cookie is information in the form of a small text file placed on an internet user's hard drive. It is created by the web page server, which is basically the computer that runs the website. The information contained in the cookie is generated by the server and can be used by this server when the user visits the site. A cookie can be thought of as the internet user's identity card, which tells the website that the user has returned.

The use of cookies allows us to provide you with certain features and informs us about visits to these websites. We may also use cookies to make sites more user-friendly. Although many browsers automatically accept cookies, you do not have to. You can change your browser's settings to disagree and still take advantage of most of the sites' features.

 

 

If you want to delete cookies stored on your computer, or if you want to prevent acceptance of cookies from this point on, you should check the manufacturer's instructions by clicking "Help" in your browser's menu.

By using our website, you agree that we can set such cookies on your device.

i.Security

We offer a secure server that will allow you to place an order and access your account information. This server encrypts your information before you send it to us. In addition, we would like to state that we have taken all technical and administrative measures to ensure that the data you have shared with us remain safe, accurate and up-to-date, and only for the time required for the intended use. In addition, purchases you make on our site are subject to the terms and conditions on our site.

j. Disclaimer

From time to time, we may publish advertisements of third parties on our site. We would like to point out that we are not liable for any damages that may arise from the content and privacy policies of these sites and advertisers, or the way they process their users' information.