Title: AKYOL MOBİLYA ORMAN ÜRÜNLERİ SAN VE TİC. LTD ŞTİ
Address: Mobilya ve Ağaç İşleri İhtisas Organize Sanayi Bölgesi 17. cad No:11, Hamzabey/İnegöl/Bursa
Customer Service Phone: (0224) 714 96 22
Whatsapp: +90 535 661 87 30
Mersis Number: 0045004057000016
Domain Name: https://www.akyollife.com.tr/home
Name/Surname/Title: [[contract.Buyer_NameSurname]]
Address: [[contract.Delivery_Address]]
Phone:[[contract.Delivery_PhoneGsm]]
Email: [[contract.Buyer_Email]]
Date : [[contract.DateTime]]
The subject of this contract is the Law on Consumer Protection No. 6502 ("Law No. 6502"), regarding the sale and delivery of the product whose qualities and sales price are specified below, which the BUYER ordered electronically from the SELLER's website [[sozlesme.SiteDomain]] and determining the mutual rights and obligations of the Parties in accordance with the provisions of the Distance Contracts Regulation.
The type and type of the products, quantity, brand/model, color, sales price including taxes (as unit x unit price) are as stated below. [[contract.Order_Products]]
Payment Method: [[contract.Payment_Type]]
When the BUYER chooses the credit card payment method, he will enter his credit card information on the relevant page before completing his shopping on the (INTERNET) site.
The BUYER can choose any of the installment options, as appropriate, or make the payment with a single payment option.
BUYER's bank may organize campaigns and apply a higher number of installments than the selected installment number and offer services such as installment postponement. Such campaigns are at the initiative of the BUYER's bank and if the SELLER is informed, information about the campaigns is provided on the (INTERNET) website.
If the BUYER chooses one of the installment options, the order total will be divided by the number of installments starting from the credit card statement date and will be reflected in the credit card statement by the BUYER's bank. The bank may not distribute the installment amounts evenly over the months, taking into account the fractional differences. Creating a detailed payment plan is at the discretion of the BUYER's bank.
On the other hand, since forward sales are made only with credit cards belonging to banks, the BUYER will also confirm the relevant interest rates and information regarding default interest from his bank, and in accordance with the provisions of the legislation in force, the provisions regarding interest and default interest will be applied within the scope of the credit card agreement between the Bank and the BUYER. accepts, declares and undertakes.
In case of default in the transactions made by the BUYER with a credit card, the BUYER will pay interest within the framework of the credit card agreement made with the bank and will be liable to the bank. In case of default due to the BUYER's debt, the BUYER accepts and undertakes to pay the SELLER's losses and damages arising from the delayed performance of the debt.
BUYER will be responsible for the accuracy of the card information provided during the credit card payment method.
In payments made using the credit card payment method option, if the card is used unlawfully by someone other than the holder, action will be taken in accordance with the provisions of the Bank Cards and Credit Cards Law and the Regulation on Bank Cards and Credit Cards.
When the BUYER chooses to pay by money order/EFT, the SELLER's bank IBAN information will be shared with the BUYER via the Website.
After the BUYER makes the payment by money order/EFT, the order will be confirmed after the payment reaches the SELLER's bank account. BUYER must write the order number in the description section of the transfer transaction.
For purchases made by phone, the BUYER will be directed to the voice response system for payment and will enter the requested credit card information to make the payment.
When the BUYER makes the payment via voice response system, he will be informed.
Person to be Delivered: [[contract.Recipient_NameSurname]]
Contact Information of the Person to be Delivered: [[contract.Delivery_TelefonGsm]]
Delivery Address: [[contract.Delivery_Address]]
Invoice Address: [[contract.Invoice_Address]]
The product is delivered to the delivery address specified by the BUYER or to the person/organization at the address specified by the BUYER, packaged and intact.
This period may be extended in cases that occur without any fault of the SELLER and cannot be prevented with reasonable measures, such as war, natural disaster, riot, strike, lockout, flood, fire, earthquake.
Even if the BUYER is not present at the address at the time of delivery, the SELLER will be deemed to have fulfilled its obligation fully and completely. Therefore, the SELLER is not responsible for any damages and expenses arising from the BUYER's late receipt of the product and/or not receiving it at all.
If the PRODUCT is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
Delivery to the islands is not possible.
When the products to be sent by transportation are ready for shipment, our customer services contact the BUYER to determine the appropriate week for delivery. The final delivery date is planned on a day determined by the SELLER within the 7-day interval selected by the BUYER. a) The BUYER is contacted via SMS or call 1-3 days before the planned delivery date and the BUYER's approval is obtained. Since delivery plans are automatically prepared by the system, no changes are made except in special cases.
On the day of delivery, you will be called and informed during the day before arriving for delivery. In cases where the BUYER has a special situation or no one is present at the specified address and the delivery cannot be made, the second delivery will be rescheduled for at least 7 days later and the SELLER may request an extra shipping fee for the new shipping organization.
For transportation deliveries that include installation, installation is done on the same day as delivery. The installation is not set for a different day.
If a problem is noticed during delivery, the problem must be stated by the BUYER on the delivery form to be provided by the delivery team.
If it is necessary to hire an elevator for situations such as there is no freight elevator in the building and the product does not fit inside the building, the responsibility belongs to the BUYER.
For shipments made by the transportation company, the delivery fee to all city centers and nearby districts belongs to the SELLER. Intermediate transportation fee for districts far from city centers will be paid by the BUYER.
In international deliveries; Delivery is made to the door of the building. Since transportation is carried out by truck, if the truck cannot approach the door of the building, delivery is made to the nearest point where the vehicle can approach.
When your products to be sent by Horoz Logistics are shipped, the cargo tracking number will be shared with you via SMS and e-mail.
Thanks to our agreement with Horoz Logistics, your products are transported to your apartment free of charge. No extra fee can be charged for transportation to the floor.
The BUYER is responsible for checking the product upon receipt and, if he sees a problem with the product caused by the cargo, not to accept the product or to file a report with the cargo company official. Otherwise, the SELLER will not accept responsibility.
In locations far from the village, town or city center where cargo cannot be delivered, your cargo is brought to the nearest central branch and the BUYER is informed to receive it from there. The BUYER must receive the cargo within the specified time.
In deliveries made with Horoz Logistics, the installation will be carried out by our installation teams within 3 days at the latest after the BUYER informs the SELLER that he has received the products.
On the day of installation, you will be called and informed during the day before arriving for installation.
In deliveries made with the transportation company, installation teams are sent with the transportation and the assembly process of the products is carried out on the same day as the delivery.
For products whose installation belongs to the customer, if additional installation service is not purchased, the installation process belongs to the BUYER.
Since service plans are automatically prepared by the system, no changes are made except in special cases.
In case of return of installed products, it is the BUYER's responsibility to disassemble the product again.
BUYER may request free cancellation or exchange within 3 days from the order date for products that have not yet been delivered. For cancellation requests after the 3rd day, the Right of Withdrawal, PRODUCT RETURN AND EXCHANGE conditions apply.
BUYER has the right to withdraw from the contract within 14 (fourteen) days from the delivery date for STANDARD PRODUCTS, without giving any reason and without paying any penalty.
The Consumer Right of Withdrawal period begins on the day the BUYER receives the PRODUCT in contracts regarding the delivery of goods. However, the BUYER may also exercise his right of withdrawal within the period from the establishment of the contract to the delivery of the PRODUCT.
In determining the period of right of withdrawal; For goods subject to a single order and delivered separately, the day the consumer or a third party designated by the consumer receives the last good, and for goods consisting of more than one piece, the day the BUYER receives the last piece is considered the delivery day.
You can submit your withdrawal request before the right of withdrawal expires by sending an e-mail to info@akyollife.com.tr or by calling our call center at (0224) 714 96 22
After the BUYER's right of withdrawal expires, no arbitrary refund is allowed for STANDARD PRODUCTS.
BUYER, in CUSTOMIZED PRODUCTS (in line with the customer's wishes or personal needs; products that are not purchased as a ready-made product but produced on special order by specifying their qualities and dimensions; products that are personalized by making changes or additions such as color, fabric, size, etc.) The right of withdrawal will not be exercised.
In case of product return requests, the shipped products will be returned by our own delivery team, and if the products are delivered by cargo, the product returns must be made by the BUYER by cargo.
The PRODUCT sold is under warranty for 2 years by Akyol Life Mobilya
In cases where a defect in the PRODUCT is noticed, the SELLER undertakes to solve the problem within 30 days. Defects at the time of delivery must be reported to the SELLER at the time of delivery.
Situations arising from the BUYER's usage error are not within the Scope of Warranty.
The payment process for ORDER CANCELLATION is initiated within 7 business days following the BUYER sending the request.
The refund payment process for the PRODUCT return is initiated within 7 business days following the receipt of the PRODUCT by the SELLER.
Regardless of how many installments the BUYER purchased the product in, the Bank repays the BUYER in installments. The refund to be made by the bank to the BUYER is between the BANK and the BUYER and the SELLER has no responsibility in this regard.
After the SELLER pays the entire price of the product to the bank in one go, in case the installment expenditures made through the Bank's POS are refunded to the BUYER's credit card, the requested refund amounts are transferred by the Bank to the holder's accounts in installments in order to prevent the parties involved in the matter from being victimized. If the installment amounts paid by the BUYER until the cancellation of the sale do not coincide with the refund date and the account cut-off dates of the card, 1 (one) refund will be reflected on the card every month and the BUYER will continue to pay the installments he/she paid before the refund for an additional month equal to the number of installments he/she paid before the refund, after the installments of the sale are completed. will be deducted from its receivables and existing debts.
In case of return of goods and services purchased by card, the SELLER cannot pay the BUYER in cash, in accordance with the contract made with the Bank. Refunds of payments made by credit card are made to the same credit card.
By requesting bank account information from the BUYER, it is made by Money Transfer or EFT to the account specified by the BUYER (the account must be in the name of the person at the billing address or in the name of the user member).
BUYER declares that he/she has read the preliminary information regarding the product subject to the contract on the website https://www.akyollife.com.tr/home and has given the necessary confirmation electronically.
Prices may undergo instant changes depending on market conditions or possible campaigns. Akyol Life Mobilya reserves the right to change product prices and/or change campaign conditions and end date without notice at any time and without any prior notice.
SELLER is responsible for delivering the product subject to the contract intact, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
For the delivery of the product subject to the contract, the price of this contract must be paid by the payment method preferred by the BUYER. If the product price is not paid for any reason or is canceled in bank records, the SELLER is deemed to be free from the obligation to deliver the product.
After the delivery of the product, if the relevant bank or financial institution does not pay the price of the product to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons, which is not due to the BUYER's fault, the product is delivered to the SELLER, provided that the BUYER has delivered it to him/her. or must be sent.
If the products, whether sold with a warranty certificate or not, are defective (defective, defective, etc.) or malfunction or break down within the scope and conditions of the warranty, the products in question can be sent to the SELLER for the necessary repair to be carried out by the authorized service.
If the BUYER does not pay the price of the product he ordered or if the sales price cannot be collected due to not having the required amount in his credit card account, the product sale will not take place. BUYER accepts, declares and undertakes that the time for processing the order is not the moment when the order is placed, but the moment when the necessary collection is made from the credit card account or the payment is made, and if this collection cannot be made, the SELLER will not be obliged to offer any product.
SELLER is not responsible for price and content errors resulting from typographical and system errors that may occur on the Website.
In disputes arising from this contract, the Arbitration Committee for Consumer Problems or the Consumer Court in the place where you directly reside or where the consumer transaction is made is authorized within the monetary limits determined by the Ministry of Customs and Trade.
SELLER's records (including records on magnetic media such as computer-voice recordings) constitute conclusive evidence in resolving any disputes that may arise from this Agreement and/or its implementation.
Once this Agreement is accepted and approved and the payment for the order placed on the Website is made, the BUYER will be deemed to have accepted all the conditions of this Agreement and this Agreement will come into force.
BUYER, SELLER's name, title, full address, telephone and other access information. Basic characteristics of the service subject to the contract, sales price including taxes, payment method, all preliminary information regarding the service subject to sale and the exercise of the right of "withdrawal" and the exercise of this right. He/she is understood about how to use it, the official authorities to whom they can submit their complaints and objections, and all the rights and obligations brought by the contract, has been informed by the SELLER in accordance with the internet environment and Law No. 6502, has accurate and complete information on these issues, has confirmed this preliminary information electronically, and He then accepts, declares and undertakes that he placed an order, accepted the terms of the Agreement and became a party to it, and that he has no objections.
Title: AKYOL MOBİLYA ORMAN ÜRÜNLERİ SAN VE TİC. LTD ŞTİ
Address: Mobilya ve Ağaç İşleri İhtisas Organize Sanayi Bölgesi 17. cad No:11, Hamzabey/İnegöl/Bursa
Customer Service Phone: (0224) 714 96 22
Whatsapp: +90 535 661 87 30
Mersis Number: 0045004057000016
Domain Name: https://www.akyollife.com.tr/home
[[contract.DateTime]]
[[contract.SiteDomain]]